How do I connect my Instagram account?
Go to Settings > Instagram in the Winly dashboard and follow the prompts to connect your Instagram Business or Creator account via Facebook.
Frequently Asked Questions
Does Winly send cold DMs or scrape followers?
No. Winly works within each platform's official APIs and messaging windows.
How do I manage my subscription?
To upgrade, downgrade, or cancel your subscription, contact our support team via the in-app chat or by emailing [email protected].
Can I add team members?
Yes. Navigate to Settings > Team Members in the dashboard to invite agents and assign roles.
Is my data secure?
Yes. We use encrypted connections, secure authentication, and your data is isolated per account. We don't sell your data, and we only share it with the service providers needed to run Winly.
How do I delete my account?
Contact us at [email protected] and we'll process your request within 48 hours.
I'm having trouble logging in. What should I do?
Try resetting your password from the login screen. If the issue persists, email [email protected] with your registered email address.